Shipping policy

Shipping & Download Policy for Digital Planners

Effective Date: 01/01/2025

Thank you for purchasing a digital planner from us. To ensure a smooth experience, please review our shipping and download policy below.

1. Instant Download
As digital products, our planners are available for instant download upon successful payment. Once your payment is confirmed, you will receive a download link via email or through your account on our website.

2. Email Delivery
An email containing your download link will be sent to the email address provided during checkout. If you do not receive the email within [45 minutes], please check your spam/junk folder. If the issue persists, contact us at info@neudigitaldesigns.com for assistance.

3. File Formats
Our digital planners are available in [PDF]. Please ensure that your device is compatible with the format before purchasing.

4. Download Limitations
You are allowed 2 downloads per purchase. Please save a backup copy of your files, as download links may expire after 30 days.

5. Technical Assistance
If you experience issues downloading or accessing your files, please reach out to us at info@neudigitaldesigns.com. We are happy to assist you in resolving any technical difficulties.

6. No Physical Shipment
Since our products are digital, no physical items will be shipped. You will receive access to your purchase exclusively through digital means.

7. Unauthorized Distribution
Purchased files are for personal use only. Reselling, redistributing, or sharing them is strictly prohibited and may result in legal action.

If you have any questions about our shipping and download policy, please contact us at info@neudigitaldesigns.com. We appreciate your business and are here to help!