FAQS

Feel free to email us at info@neudigitaldesigns.com! We will gladly assist you with any concerns or questions you may have.

Due to the nature of these products, we do not accept refunds at this time. Please also refer to our Refunds Policy and our Terms of Use.

After you buy a digital product, it will be delivered to your email for immediate download.


Your download links remain valid indefinitely and have no download limits. However, it is advisable to either bookmark the download link or retain the download email for future access. These links are created upon purchase, and please note that even if you are logged in, they will not be stored in your account.


If you lose your link and require a new one, simply reach out to us for assistance! We are happy to help :) However, to avoid any inconvenience, we recommend backing up your files in the cloud or on an external device just in case!