FAQs

What is Neu Digital Designs, LLC?

Neu Digital Designs, LLC specializes in creating unique digital products specifically designed for individuals and businesses interested in reselling PLR and MRR products.

How can I purchase the digital products?

Once you have your item in your cart, it will instantly download for your needs! You can also refer to our Shopping Policy for more information. If any troubles concerning the downloading process, please contact us and we can assist you. :)

What are PLR and MRR products?

PLR Products stand for Private Label Rights and MRR stands for Master Resell Rights.  If any questions, please contact us. Please note that we will label the product as PLR or MRR under Product Description.

How do I contact customer support?

Feel free to email us at info@neudigitaldesigns.com! We will gladly assist you with any concerns or questions you may have.

Is customization available?

While we are excited to prepare for future customization options, we must let you know that these features are not yet available. We encourage you to stay tuned to our emails for updates!

How do I use digital products after downloading?

Please refer to our guides and videos that are available here.

Can digital products be refunded?

Due to the nature of these products, we do not accept refunds at this time. Please also refer to our Refunds Policy and our Terms of Use.

How are digital products delivered?

After you buy a digital product, it will be delivered quickly to your email.

Do my download links expire or have a maximum limit of downloads?

Your download links remain valid indefinitely and have no download limits. However, it is advisable to either bookmark the download link or retain the download email for future access. These links are created upon purchase, and please note that even if you are logged in, they will not be stored in your account.

What to do if you lost your links due to file loss?

If you lose your link and require a new one within 45 days of your purchase, simply reach out to us for assistance. Please note that after this period, we are unable to issue new download links. To avoid any inconvenience, we recommend backing up your files in the cloud or on an external device for your safety.